SCOM (Anglais)

Alerts in SCOM from Azure Application Insights with Azure Management Pack

Microsoft Operations Manager and OMS -

To bring Alerts/Performance data from Azure to SCOM, Azure Management pack can be used. Azure Management Pack guide talks in detail about the Azure Management Pack capabilities. Please refer that more details.

This blog will talk about how we can see the Alerts for Application Insights Availability Tests in SCOM console. Let’s start.

 

Install latest Azure Management Pack from https://www.microsoft.com/en-us/download/details.aspx?id=50013.

Import the MP from Operations Console.

Now go to Administration Tab -> Microsoft Azure -> Add Subscription and connect to your Azure subscription with your credentials.

You will see your subscription id listed like above under Subscription ID.

 

Next step is to author management pack template to monitor Azure resources.

From the SCOM Console left pane select Authoring. Now Under Management Pack Templates select  Microsoft Azure Monitoring -> Add Monitoring Wizard and follow below steps.

 

Please ensure to create a New Management Pack for Azure Management Pack.

We are selecting only Application Insights components and web tests here.

In Application Insights, for a ping test/multi step web tests, users can choose to configure Classic Alerts/Metric Alerts for their tests.

We want to see  both Alertrules (Classic Alerts) and Metricalerts (metric alerts) for our Azure tests, so we select both these below.

Under components (Microsoft.insights), there is a list of metrics available which can be selected to Collect Data in SCOM.

But to collect this data, your application which is hosted in Azure should be instrumented to collect all this metrics. If your application isn’t instrumented t0 collect this metrics in Azure, Azure Management Pack cannot collect this data. In short, Azure MP will only collect/show metrics that you are collecting at in Azure.

Alert If checkbox below is to raise Alerts in SCOM for the Threshold value that is specified in Threshold column. Condition can be changed to Greater Than/Less Than as per requirement.

For example if you want to raise an Alert in SCOM when Receive Response Time is greater than 2 seconds, than we change the Threshold value of Receiving Response Time to 2.

 

After this complete the wizard by hitting Next >.

 

After this is done, depending upon how many resources you have under your subscription, Azure MP will load the resources in SCOM. Usually it’s less than a minute.

Go to Monitoring Tab and under Service State you will find all your Application Insights components and their Health State.

 

If you want to see Health State by the Resource Group, please select Resource Group State. In the below screenshot, all the Resource Groups, under my subscription are listed.

To see all the resources data consolidate at one place, go to Service State Tab.

If you want to see Active alerts for your resource group, then right click your Resource Group Name and select the Alert View.

It will show all the Active Alerts as below. Select the alert and Alert Description would be available under Alert Details.

 

You can select Alert Properties like any other Alert in SCOM for this Alert from Azure resource.

We have improved the Alert Description of Metric Alerts generated by Application Insights Ping test. The new Alert would look like following.

 

 

You can configure metric alerts in Azure Portal for your Availability Ping test like below.

Go to Application Insights -> Availability -> Add Test

Enter the required details and select the highlighted Alert type and Alert Status to create metric alerts. For these alerts, you will see the description as mentioned above.

 

For our customers who have SCOM 1801, they can use HTML5 dashboard for viewing the Alerts and Performance data from Azure in SCOM.

Please leave in comments what are the new features you would like to see in next release of Azure Management Pack.

Thanks,

Neha

Please share your feedback about SCOM at https://systemcenterom.uservoice.com/forums/293064-general-operations-manager-feedback

File Not Found Exception while configuring Log Analytics

Microsoft Operations Manager and OMS -

This is an update for our customers who are hitting below exception while configuring Log Analytics workspace from SCOM console. This blog talks about workaround for this issue, please follow the mentioned steps.

Workaround:

–          Copy the Advisor dll (version 1.0.5) from this link to Console folder (C:\Program Files\Microsoft System Center\Operations Manager\Console).

–          Try to configure your Log Analytics workspace connection and this time it will work.

–          Remove this Advisor dll from Console folder after Log Analytics configuration is done.

[Note]: If you will not delete Microsoft.IdentityModel.Clients.ActiveDirectory  from Console, then you will hit the above exception while adding subscription to Azure MP.

What is causing this exception?

This exception will only occur when you have Azure MP installed on your system.

The reason is both Azure MP and Advisor MP use different versions of Microsoft.IdentityModel.Clients.ActiveDirectory library.

When the intended version of this library isn’t found, Console throws FileNotFound exception

 

 

Global Service Monitor to Retire in November 2018

Microsoft Operations Manager and OMS -

System Center Operations Manager continues to be the tool relied upon by enterprise customers for IT operations and monitoring. Global Service Monitor in SCOM provides the ability to monitor the availability of external web-based applications from multiple locations across the globe. As of November 07, 2018, we will retire the Global Service Monitor and recommend that customers transition Global Service Monitor users to next generation web application monitoring capabilities allowing them to take advantage of our Azure hosted services for these capabilities, powered by Azure Application Insights.

Application Insights is an extensible Application Performance Management (APM) service for monitoring applications on multiple platforms. It offers greater control, and richer alerting, diagnostics, dashboarding and reporting capabilities over an interactive data analytics platform. With the transition to Azure Application Insights, customers stand to benefit in the long term from Azure monitoring investments including improvements in reliability and performance.

GSM Customers will be notified of the retirement through an alert in the SCOM console sent down from the GSM. If you are a GSM customer, during your transition, you do not need to change your tests; Application Insights supports the tests GSM supported (single URL ping and multi-step web tests), the frequency of the tests and locations supported are the same as well. The migration script (Link to Migration Script) will provision your tests with the same configuration in Application Insights. The migration script will also provision alert rules based on what you are currently using in SCOM . Please use the migration script to migrate your GSM tests to Application insights by the end of October 2018. Post migration, SCOM customers can use the Azure Management Pack (CTP version) (Link to Azure MP) to integrate with Application Insights and view the alerts from their tests in Application Insights in the SCOM console.

We thank the SCOM customers for their usage of the GSM service. This transition provides yet another value to System Center customers as they continue to be able to take advantage of Azure management offerings. Should you have any questions, please contact your account team or Microsoft Support.

FAQ

  1. What is GSM?

System Center Global Service Monitor is a cloud service that provides a simplified way to monitor the availability of external-web-based applications from multiple locations around the world. See https://technet.microsoft.com/library/jj860368(v=sc.12).aspx.

  1. What is Azure Application Insights?

Application Insights is an extensible application performance monitoring service in Azure, supporting applications on a variety of platforms. See https://azure.microsoft.com/services/application-insights/

  1. Does my price increase because of this transition?

GSM was provided as a software assurance benefit of your System Center purchase. When you migrate to Azure Application Insights, Microsoft will transition migrated tests and alert rules at no additional charge

  1. Do I get any other Azure benefits as part of this transition?

No. Only the migrated tests, and the alert rules associated with them will be provided at no additional charge. All other Azure consumption will be subject to applicable pricing.

  1. So, if I add more availability tests or use Application Insights for server-side monitoring, I will be charged?

Yes, that is correct. Only the migrated tests are provided at no additional charge. All other use is subject to applicable pricing.

  1. What happens if I don’t migrate the tests?

Existing GSM tests will stop working after 11/07/2018. We strongly encourage you to migrate the tests and validate the alert rules in Azure well before that date.

  1. What happens if I don’t migrate tests using the migration script provided by Microsoft?

Only the tests which are migrated using the script, would be provided at no additional charge in Azure Application Insights.

S'abonner à Philippe BARTH agrégateur - SCOM (Anglais)